At Promoniva, your privacy is of the utmost importance to us. This Privacy Policy outlines how we collect, use, and protect your personal information when you use our website and services. We are committed to keeping your personal data secure and ensuring that your privacy rights are respected.

1. Information We Collect

We collect personal information to provide you with a seamless shopping experience. The types of information we may collect include:

• Personal Information: This may include your name, email address, phone number, and shipping/billing address, which you provide when placing an order or contacting us.
• Payment Information: When you make a purchase, we collect payment details, such as your credit card information and billing address.
• Technical Data: This includes information such as your IP address, browser type, operating system, and how you interact with our website.
• Usage Data: Information about your browsing behavior, including the pages you visit and links you click, is collected to improve our website and services.

2. How We Use Your Information

We use your personal information solely for the purposes of:

• Order Processing: To process, fulfill, and deliver your orders, and provide customer support related to those orders.
• Customer Communication: To send you order confirmations, shipping updates, and respond to your inquiries.
• Website Enhancement: To improve the functionality and user experience of our website by analyzing usage data.
• Marketing: With your consent, we may send you promotional materials or newsletters to keep you informed about new products, special offers, and other updates. You can opt out of marketing communications at any time by following the unsubscribe instructions included in our emails or by contacting us directly.

3. How We Share Your Information

Promoniva does not sell, trade, or rent your personal information to third parties. However, we may share your data in the following limited circumstances:

• Service Providers: We may engage trusted third-party companies (such as payment processors, shipping companies, and website hosting services) to perform services on our behalf. These providers only receive the necessary personal information to perform their services and are bound by confidentiality agreements.
• Legal Requirements: If required by law or to protect the rights, safety, and property of Promoniva, we may disclose your personal information in response to legal processes such as subpoenas, court orders, or governmental regulations.
• Business Transfers: In the event of a business sale, merger, or acquisition, your personal information may be transferred as part of the transaction, subject to the same privacy protections outlined in this policy.

4. Your Privacy Choices

You have the following rights regarding your personal information:

• Access and Portability: You can request access to the personal data we hold about you and receive a copy in a structured, commonly used format.
• Correction: You can ask us to update or correct any inaccurate or incomplete personal information.
• Deletion: You may request that we delete your personal information when it is no longer necessary for the purposes for which it was collected.
• Opt-Out of Marketing: You can unsubscribe from our marketing emails at any time by clicking the “unsubscribe” link or contacting us directly.

5. Security of Your Information

We take the security of your personal information seriously and use appropriate administrative, technical, and physical safeguards to protect it from unauthorized access, disclosure, alteration, or destruction. Despite our best efforts, no method of data transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

6. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our website. Cookies are small files placed on your device that allow us to recognize you, remember your preferences, and improve website performance.

You can control your cookie preferences through your browser settings. However, disabling cookies may affect the functionality of our website.

7. Third-Party Links

Our website may contain links to third-party websites or services. Please note that we are not responsible for the privacy practices or content of these external sites. We encourage you to read their privacy policies when you visit them.

8. Children’s Privacy

Promoniva does not knowingly collect or solicit personal information from children under the age of 13. If we become aware that we have inadvertently collected such information, we will take steps to delete it promptly.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or for other reasons. When we make significant changes, we will notify you by updating the effective date at the top of this policy or by other means as appropriate.

10. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your personal data, please contact us at:

Promoniva
5460 W Mission Ave, Suite 101
Fresno, CA, USA
Email: [email protected]
Phone: +1 805 270 3443